Who We Are

We are a leading company in the vertical transport sector, 100% Spanish.
We are present in all areas of people's lives: residential, commercial, labour and leisure.
We want to transform our service vocation into a sum of shared experiences. Can you help us?

Who We Are

Goals

Customers are our raison d'etre. And our employees, our most visible face. We work every day to deserve their confidence, with three strategic goals:

GOAL 1

Being the best company to work for, mentioned by its own workers.

GOAL 2

Being the best service company.

GOAL 3

Growing profitably.

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Our values

Our values define our nature as a company, and all the people that make up FAIN share them. There are three main pillars that support the FAIN brand:

Drive:
It arises from our determination, commitment, increasing growth and our desire for success since always... and for the future. Everyone at FAIN is noted for working with full devotion, commitment and dedication.

Flexibility:
We approach projects of any scale and dimension with the same desire and enthusiasm. Our staff is noted for its ability to listen and respond, for its decisive spirit at all costs and for being able to adapt to each customer, their needs and circumstances.

Talent:
FAIN has decades of accumulated experience and expertise. In addition, our partnership with Mitsubishi provides us with cutting-edge technology and the capacity to engage in large-scale projects. We have initiated our international expansion, thus gaining further experience, talent and new competences.

Our history

At FAIN, we have been over 60 years striving to provide you the best service. These are the main milestones in our adventure:

1972

FAINASA's inception, resulting from the spin-off of Ascensores Mediavilla (AMESA).

1989

Change of trade name to the current one: FAIN ASCENSORES.

1990

Opening of our headquarters in Doctor Esquerdo in Madrid, the first commercial office in the sector focusing on customer services.

1999

Expansion begins in Spain by opening offices in Santander.

2001

Purchase of 2100 JARRE lifts, which involves our establishment in Ávila and access to special systems and highly renowned buildings.
Signing of the commercial agreement with Mitsubishi, which governs the exclusive distribution of their product in Spain and Portugal.
The manufacturing of FAIN ASCENSORES' control boxes with our own technology is initiated.

2002

The expansion continues nationwide (Murcia and Almería), and the first lift is installed in a large shopping centre (Opción in Madrid).

2003

Opening of the Catalonia and Valencia branches. In Valencia we install all the lifts in the largest hospital centre in Europe, La Fe.
FCC awards us the assembly of our first installation of Mitsubishi medium-speed lifts in Torre Garena in Alcalá de Henares (Madrid).

2005

Established in Malaga.

2006

Established in Granada and Cádiz.

2007

FCC awards us the Fira Towers contract in Barcelona, involving high-speed systems that travel at 4 metres per second, the fastest in Catalonia.
Established in Gibraltar.
A record 1,850 lifts are installed in the New Construction department.

2009

Established in Seville and Huelva.
Implementation and commissioning of the SAP management system.

2010

Established in Alicante.
Established in Salamanca.
We reach the figure of 30,000 satisfied customers in our maintenance portfolio.

2011

Established in Bilbao.

2012

Established in Córdoba.

2013

Established in France by purchasing three local companies.

2016

Established in the Canary Islands and Extremadura.

2018

Established in Belgium by purchasing a local company.

2019

Launch of ION.
Diversification towards charging points for electric cars, solar panels and electricity supply.

2020

Established in Navarra.
Opening of a new location in Paris for FAIN France.

2021

Implantación de SalesForce.
Lanzamiento de FAIN puertas
Entrada de FAIN en Irlanda y Suiza

We fulfil our commitments

We are #CommitedToYou for 10 reasons:

We work with the target of Zero Accidents.

We come to your rescue in less than 30 minutes.

in less than 2 hours.

We are the genuine multi-brand expert.

We want you to understand what you purchase.

We respond to your complaints in less than 24 hours.

We are committed to a fluid and direct communication. As a FAIN customer, you will have access to anyone in the team at any time, including the Managing Director.

Times change, and we evolve with them. We reinvest 12% of our annual profit in innovation.

Our products are increasingly environmentally friendly. Because we care about the world we live in.

We want to make FAIN the best place to work. Here, 98% of our employees have a permanent contract.

NFIS Reports

In 2018 we first drafted the company's Non-Financial Information Statement (NFIS).

Integrated Management System

FAIN ASCENSORES ha apostado por la calidad, la seguridad y el respeto al medioambiente como filosofía de trabajo. Para acreditar dicho compromiso, es voluntad de la dirección de FAIN el mantener el cumplimiento de los requisitos de las distintas normas y directrices que puedan ser de aplicación en su ámbito de actuación.

Quality certificates

The maintenance of the certificates corroborates the commitment of all FAIN staff to excellence in work and continuous improvement of service to our customers.

Fecha implantación : Oct-10
Certificado: SISTEMAS DE GESTIÓN DE LA SEGURIDAD Y SALUD EN EL TRABAJO.
Norma / Directriz de aplicación: OHSAS 18001:2007
Alcance: Diseño, montaje y mantenimiento, control final y ensayos de ascensores. instalación y mantenimiento de pasillos móviles, rampas y escaleras mecánicas.

Fecha implantación : May-00
Certificado: DE CONFORMIDAD CON DIRECTIVA DE ASCENSORES.
Norma / Directriz de aplicación:DIRECTIVA 95/16/CE Módulo H1-> alcance de la directiva 2014/33/UE
Anexo IV -> alcance de la ITC-RD 88/2013.

Fecha implantación : Feb-05
Certificado: GESTIÓN AMBIENTAL.
Norma / Directriz de aplicación:ISO 14001:2015
Alcance: Diseño, montaje y mantenimiento, control final y ensayos de ascensores. instalación y mantenimiento de pasillos móviles, rampas y escaleras mecánicas.

Fecha implantación : Jun-98
Certificado: GESTIÓN DE LA CALIDAD.
Norma / Directriz de aplicación: ISO 9001:2015
Alcance: Diseño, montaje y mantenimiento, control final y ensayos de ascensores. instalación y mantenimiento de pasillos móviles, rampas y escaleras mecánicas.

Disponemos de los certificados de clasificación como contratista del Estado expedidos por la Junta Consultiva de Contratación Administrativa del Ministerio de Economía y Hacienda que nos permiten participar en concursos públicos sin límite económico, al otorgarnos la máxima categoría en montaje y mantenimiento de aparatos elevadores y escaleras mecánicas.
J-01-E: Contratista de obra para instalaciones mecánicas elevadoras o transportadoras
P-07-D: Mantenimiento y Reparación de Aparatos Elevadores y de traslación horizontal.